In case that, while visiting Malta and our properties, you have any unexpected setback, please note the following important information and contact details.

Also please note that you can always contact us for any concerns.

Important Emergency contact details in Malta

General Emergency lines:

• Malta Police Force: 2122 4001-7 & 2122 1111
• Ambulance: 196
• Crime Stop: 119
• General emergencies: 112
• Reporting a Traffic Accident: 2132 0202
• Civil Protection Department: 2393 0000
• Marine & Air Emergency Rescue: 2249 4202
• Mater Dei Hospital, Msida: 2545 0000
• Emergency Vets Service Malta: 5004 3888
• Animal ambulance: 2590 4132

Malta International Airport, Luqa:

General Administration: 2124 9600 & 2124 9563

General Enquiries: 2124 9600

In case you lose your passport or ID while in Malta, please contact your embassy here.

Important information to know before arriving to Malta

• The official languages in Malta are Maltese & English (most Malteses are polyglots and can also speak and/or understand Italian, French, and German)
• The Capital City is Valletta (Approximately 30 minutes by public transport from St Julian's)
• Car or motorbike rental is possible but keep in mind that driving in Malta can be tricky and complicated. Driving is on the left, the same as in the UK.
• The power plugs and sockets are of type G. We would like to inform you that we have international sockets which can fit any type of plug. You will find at least 2 of these international sockets in the living and bedroom of our all homes.
• The only pharmacy open 24 hrs on the Island is the one in the airport.
• The public transport available in Malta is the buses and the ferries, generally available between 5.30h till 22h.
• Tap water is safe, but we recommend always drink mineral water.
• Use official bank ATMs for money withdrawals and bring enough cash, as many shops and bars don't accept cards.

Safety in Malta

Malta is one of the safest countries in the world. Is good for families, solo travelers (female or male), and couples.

Pickpocketing, like in other main Tourist spots in Europe, is not common here.

In most of the towns, children play safely in the streets and neighbors even let doors of their houses open.

Assaults, robbery or any kind of violence is not common in the Maltese Islands.

The criminality rate is very very low.